CUSTOMER SERVICE
Before contacting the bodē nyc Support Team, please review some of the common questions.
I have a question related to Live Stream classes.
I'm experiencing issues with the mobile app.
Help! My password doesn't work.
how do i freeze my Membership?
If you need to freeze your membership, please review our policies and submit a request at bodenyc.com/freeze. At this time, we are granting open-ended suspensions to all members in financial hardship due to the COVID-19 health crisis. Please be sure to select “COVID-19 Open-Ended Freeze” on the freeze request form. You will receive an email confirmation when your request has been processed.
Is it possible to freeze my Live Stream Subscription?
Our Live Stream Subscription can not be frozen, only cancelled. If you need to cancel your subscription, please visit: bodenyc.com/cancel
How do i reactivate my membership?
Please submit your request to the support team at bodenyc.com/reactivate. You will receive an email confirmation when your request has been processed.
How do i reactivate my membership?
Please submit your request to the support team at bodenyc.com/reactivate. You will receive an email confirmation when your request has been processed.
