We’re so sad to see you go!
Cancellation requests for Memberships must be submitted at least 30 days prior to your next billing date. Please allow up to three business days (excluding weekends) for requests to be processed. You will receive an email confirmation that your account has been canceled.
PLEASE NOTE: All-Access Memberships can not be frozen.
Looking to cancel bodē-On-Demand? Visit support.bodenyc.com for more information.
We’re so sad to see you go!
To cancel your membership contract:
- IF YOU STARTED YOUR MEMBERSHIP PRIOR TO JULY 2025, please send your cancellation request to our support team at support@bodenyc.com. DO NOT CANCEL YOURSELF USING THE BELOW INSTRUCTIONS. Following the instructions below could result in you paying long than you desire.
If you started your membership contract July 2025 to current, please follow these instructions to cancel your membership:
- Sign into your account HERE.
- Once you are logged in, click Account in the upper right.
- On the Account Balance screen, locate the contract you want to cancel and click the Terminate link to the right of it.
Important! Be sure to read this before canceling!
- Cancellations are immediate. There are no refunds or prorations. Only cancel when you are ready for your membership to end.
- Once you cancel, you can continue to book class, just purchase a new package option HERE.
- Looking to suspend your membership? Click HERE to suspend.
- IF YOU STARTED YOUR MEMBERSHIP PRIOR TO JULY 2025, please send your cancellation request to our support team at support@bodenyc.com. DO NOT CANCEL YOURSELF USING THESE INSTRUCTIONS.
Why are there two different processes for cancellation? We have legacy membership contracts that require a manual cancellation process. Starting July 2025, we upgraded to a membership contract that allows for online cancellation from the client. If you have a membership that was purchased prior to July 2025, please email support to cancel your membership to avoid additional charges beyond your intention. If you purchased your membership contract July 2025 and beyond, you can cancel through the button above.
