Need to freeze your membership? Our policies permit one account freeze for a minimum of 14 days up to 60 days, once per calendar year. You must submit your freeze request at least 14 days in advance of your requested date. Please allow up to 3 business days (excluding weekends) for requests to be processed. You will receive an email confirmation that your freeze request has been approved. If you do not receive that confirmation within 3 business days, please email email@example.com.
Medical freezes are complimentary and do not count toward any member’s once per calendar year freeze.
Pregnancy: If your doctor believes that you should not continue your practice during your pregnancy, you may request an open-ended suspension. A doctor’s note must be provided at the time of request.
Injury/Surgery: Open-ended suspensions are also allowed in the cases of injury or surgery if you provide us with a doctor’s note stating the medical necessity of your freeze.
PLEASE NOTE: bodē nyc memberships are inactive during the period defined in your freeze request, which includes a suspension on membership payments and the ability to book classes through our website, mobile app and the MindBody app. Any requests to freeze your account may result in a change to your automatic monthly payment schedule.
Introductory offers, class cards and annual memberships can not be frozen except in the case of injury or pregnancy with a valid doctor’s note.
As of March 17, 2020, all bodē nyc locations are currently closed. Please sign up for email updates and follow us on social media to be the first to know when we announce our grand reopening! DID YOU KNOW?!You can now stream your favorite bodē nyc classes and instructors in the privacy of your own home! Streaming classes are included in all active memberships. Your membership is what keeps our community going. If you are in a financial situation to keep your membership active, our staff thanks you!
At this time, we are granting open-ended suspensions to all members in financial hardship due to the COVID-19 health crisis. Please be sure to select “COVID-19 Open-Ended Freeze” on the freeze request form. You will receive an email confirmation when your request has been processed.